Our customer satisfaction rate is more than 97%.
At ozassignments.com, we work to deliver the expert quality with our students – friendly services. Though we strictly follow every rule and regulation so that we can provide complete error free online services the students. Still, if you are not satisfied with our services, we have policies for refund of your investment.
1. We having the most easy and scholar favorable refund policy for helping with the proofreading services. If you wish to cancel your orders in a meanwhile of 3 hours or before we assign to our team, you can book our services of the same value free of cost, the refund amount will be 100%. It depends on the type of order and timeline provided by you. If the writer has started work on it, there will be a bit of deduction will be made based on the services done. The minimum deduction will be 25%. You can track your orders with the tracker.
2. Our refund policy also depends on the order you have made it, in case you take an urgent service with guarantee of 2 days, then there will no refund processed
3. We offer 100% refund for the orders that not meets with your case study or we failed to deliver as per your requirement. It is a completely logical process. You just have to mail us where we lack, for the appropriate reasons we processed your refund within 3 to 5 business days.
4. If the payment has been deducted but you not get receipt then the complete payment of the refund will be processed to your respective account, you used for the payment.
5. Kindly make sure that you provided all the documents of better services as per the standard to help you in good grades if you lack in documents and your request will not be entertained for refund process of unsatisfying service closure.
6. We offer the 100% satisfaction with unlimited feedbacks as per the case study requirements, afterward taken feedback help, there is no provision of refund. The unlimited feedback has a time limit of 30 days from the date you took the services.
7. With our proofreading services, you will never get “fail” grade but if it occurs we will give you 50% wallet refund. For this you have to provide the proof of marks or grades within one month.
8. All refunds will be made in an electronic medium; there is no provision of cash refund. The refunds will place either in the PayPal wallet or your bank account, its totally depends on you.
If you have refund queries or need help in refunds kindly contact us, we feel glad to help on any issue. For further clarification and understanding about our refund policy kindly contact us at firstname.lastname@example.org