Refund Policy

Eligibility for Refund

Refunds will be processed only under the following conditions:

• The client provides valid evidence that the service delivered did not meet the agreed requirements, such as:
• A grade of fail on the submitted work (with proof from the institution).
• Delivery of incorrect or incomplete content as per initial instructions.
• Non-delivery of work (excluding delays caused by the client).

Refund Request Timeline

• All refund requests must be submitted within 180 days of delivery.
• Any request made after this period will not be eligible for a refund.

How to Request a Refund

To initiate a refund, please email or WhatsApp us with:

1. Your full name and order ID
2. A brief explanation of the issue
3. Supporting evidence (e.g. screenshots, official grading, email correspondence)

Refund Processing

• Once verified, eligible refunds will be processed within 7 working days to the original mode of payment.
• Partial refunds may be offered based on the nature and extent of the issue.

Non-Refundable Cases

• Change of mind after order confirmation.
• Inaccurate or incomplete instructions provided by the client.
• Delays in submission caused by the client (e.g. delayed information or missed communication).
• Plagiarism or academic penalty not resulting directly from our submission.