Which Universities in Australia Provide the Most Help for Students


The factors are infinite when choosing the best university among the herd. But never mind, since different people have different areas to determine the factors to selecting universities as these are the foundation to their growth years. One such factor like the support services of universities happens to be necessary. Australia is indeed a beautiful and alluring destination for many international students but before they move they do research and look into the details of these universities not just for mere satisfaction but as you know these will help them in securing their career. 

These factors may vary from location to courses offered, but these days students do reach out to the reviews offered by students and greatly look whether they are satisfied by the help provided by these institutions. 

In this blog, we aim to shed light on the importance of university support services in Australia, focusing on institutions renowned for their commitment to providing comprehensive assistance to students.


Importance of student support services

What basically comes to mind when we think of universities that help the most? It is basically its renowned faculty, extracurricular activities, worldwide reach, and whatnot. Apart from this students have begun looking for testimonials and success stories of other individuals or graduates which automatically helps them in getting a clear picture of the institution. The basic urge to see whether a university is helpful or not is that it empowers students to thrive both academically and personally. 

Let us take you through very simple ways to determine whether universities in Australia provide the most help for students or not. 

Primarily a university’s role is to enhance its students' well-being. For international students in Australia, it is a little challenging to handle academic pressure aligning with personal challenges and social expectations, contributing to their overall mental health. 

Support services such as counselling provide students with a safe space to address their concerns, seek guidance, and access resources to manage stress, anxiety, depression, or other mental health issues. 

Furthermore, these services are crucial in assisting students in their career development and readiness. Resume assistance, interview preparation, internship opportunities, and job placement assistance, help students in exploring career paths, gain relevant experience, and transition successfully into the workforce upon graduation.

Another aspect of these support services includes financial aid provided, in various forms including scholarships, grants, loans, and work-study programs, to help alleviate the financial burden of tuition, fees, and living costs in Australia.

It is important for universities to focus on developing and enhancing help for international students as there is no one out there to help them out. Therefore the help at these universities becomes a reliable source. 


Universities with exceptional student support

There are universities in Australia which are best known for their student support services, and other services too but being a primary concern these universities are as follows - University of Melbourne, University of Sydney, University of Queensland, and more. We will dive deep into the top five universities which have earned a reputation for their exceptional student support services, for better understanding. 

A) University of Queensland (Ranking - 69.4%)

UQ prioritises the health and well-being of its students by offering a range of programs and services aimed at promoting physical, mental, and emotional wellness. From counselling and psychological services to recreational activities and wellness workshops, UQ fosters a supportive campus environment conducive to student success and personal growth. 

The student support services which are officially considered by University of Queensland involve:

1. Accommodation
2. Counselling
3. Disability support
4. Faith support
5. International support
6. Learning support
7. New2UQ
8. Workshops

Accordingly, these services are free of cost to support students during their stay and course duration at UQ.

1. Student advocacy and support - These services are short-term student support providers free of cost, and independent which include:

a) Academic
b) Job preparation
c) Legal
d) Proofreaders list
e) Visa
f) Welfare and wellbeing

And not to worry if you are not able to access these services, the university offers Student advisor support as well. This team can help you with a wide range of professional and confidential services. If you want to connect with them then you can see a student adviser face-to-face or virtually via Zoom.

1. Make an appointment with one of the team.
2. Drop into a workshop or session.
3. If you require immediate support or are experiencing a crisis and need help, go to our Crisis Support page.


B) University of New South Wales ( Ranking - 68.4%)

UNSW recognizes the diverse needs of its international student community and offers specialised help to them to ensure that they feel cheered and empowered throughout their academic journey. With a commitment to comprehensive support, UNSW Sydney equips students with the tools and resources they need to thrive both academically and personally.

UNSW provides support services to students in various non-negligible aspects without deviating from the non-academic life. 

a) General support

If you have any concerns regarding your course get in touch with the course staff of UNSW. , If illness or other circumstances beyond your control are interfering with your work, check to see if you are eligible to apply for special consideration. 

For general (non-academic needs) you can take assistance from advisors. They can provide support for you with issues related to transitioning to online learning and life circumstances affecting your studies.

And, if you have tech issues then the IT services can help you with Wi-Fi, email, printing, passwords, IT outages, file storage, policies, software access and more. MytiPot (IT’s problem-solving chatbot!) is also available to help you 24/7.

b) Personalised Support 

International student life at UNSW aims at providing personal support to international students so that they can easily discover all the programs and services for you to help you out during your course. 

The Centre for Indigenous Programs provides a range of support services for First Nations students at UNSW including tutoring, hosting workshops and events.

Students living with a health condition, a learning disability, or experiencing personal circumstances can take support of Equitable learning services, and UNSW equally recognises LGBTQ+ communities’ feelings of exclusion on their health and studies, therefore, their network ensures a safe and welcoming place for all LGBTQ+ students. 

c) Academic and Career

The team of online writing support services is aimed at providing a detailed and personalised evaluation of your written work. The feedback hub is the support that is accessible online 24/7 from anywhere and it provides both real-time and on-demand support. 

If you require help for your academic work such as referencing, critical thinking and more, then you can refer to their self-study resource, and workshops to provide practical and engaging instruction on a range of academic skills topics.

d) Mental health and advocacy

The counselling and mental health support are free and confidential. There are workshops, seminars, etc organised to create awareness to promote well-being and guidance to adjust to university life. 

UNSW provides support if you feel like you are being bullied, harassed or discriminated against by a fellow student. 

The student support is not aback while providing legal or any advocacy support to its students. So you can avail any of these if in urgency. 

You can connect with the advisor at UNSW by booking an appointment for 45 minutes. It can be both on-site and virtual depending upon the comfortability of an individual.

C) University of Melbourne (Ranking - 62%)

From mental health counselling and study skills workshops to internship opportunities and career coaching, the university offers a holistic approach to student support that empowers students to thrive both inside and outside the classroom.

The most comprehensive student support services provided by the University of Melbourne are in the following areas:

a) Health and Wellbeing

The counselling and psychological services are free and confidential to the students. These free interactive workshops on topics like assertive communication, overcoming procrastination and looking after your mental health. There are also free mindfulness workshops available every Wednesday. Additionally, students can access online resources for self-help and mental health assessments.

b) Finances and scholarships

Helps students in availing and understanding different types of student loan opportunities. The financial team gives advice about government payments, grants, based on financial need (including housing/rent assistance grants) and welfare support. Moreover, workshops on financial literacy and budgeting are offered regularly to help students manage their finances effectively.

c) Student equity and disability services

The team aptly provides support to students who need ongoing support in their education. Support is provided on a case-by-case basis and might include alternative exam arrangements, academic support workers, equipment loans, assistive technology, accessible formatting, assignment extensions, flexibility in attendance requirements accessible teaching spaces and ergonomic furniture. Additionally, peer mentoring programs are available to help students navigate academic challenges and build a supportive network.

d) Murrp barak

The purpose of Murrup Barak is to provide a safe, responsive and empowering service to Aboriginal and Torres Strait Islander peoples. This supports First Peoples both interested in higher education and currently enrolled at The University of Melbourne. Furthermore, cultural events and workshops are organized to celebrate and promote Indigenous cultures within the university community.

e) Diversity and inclusion

It encourages equity and actively supports initiatives and services that promote a safe, respectful and connected community, so that all of us may feel welcome, valued and respected. Additionally, there are cultural competency training programs available for staff and students to enhance understanding and appreciation of diverse perspectives.

Their initiative in action include:

1. Safer community program
2. Respect taskforce
3. Pride in Action Ally network
4. LGBTIQA+ inclusion action plan, and more

f) International students 

International students can get help in Academics through the University's Academic Skills service, which offers a range of online materials on their website and Hub, practical workshops for both academic and language skills, and one-on-one advice to enable you to achieve your full academic potential. Additionally, specialized support services are available for international students, including orientation programs, visa advice, and assistance with adjusting to a new cultural and academic environment.

g) Accommodation

You can apply for university-owned accommodation or else explore other external accommodation options. The university provides guidance and support in finding suitable housing, including information about rental contracts, tenant rights, and tips for living independently. Furthermore, housing advisors are available to assist students in resolving any accommodation-related issues they may encounter during their stay.

h) Career and employability

You can build industry experience and gain practical experience before you graduate through jobs for students in Australia such as volunteering programs and internships. The university's Career Services offers personalized career coaching, resume reviews, mock interviews, and networking events to help students explore career options, develop job search strategies, and enhance their employability skills. Additionally, alumni networks provide valuable connections and opportunities for career advancement after graduation.

There are indeed other ways to help students out but the list may be endless as there are numerous aspects to look into.

D) University of Sydney (Ranking - 58.1%)

Whether students need academic tutoring, disability support, or financial assistance, the university provides a supportive environment where students can access the help they need to overcome obstacles and achieve their goals. Below is the list of help provided to students:

1. Learning
2. Mental health and counselling support
3. Disability services
4. Health services
5. Mathematics learning centre
6. Speak and connect workshops
7. Faith and religion


E) Monash University (Ranking - 69.1%)

Recognizing the multifaceted needs of its diverse student body, Monash offers a robust array of support services and programs designed to nurture holistic growth and development.

The student support services which are officially considered by Monash University involves:

1. Study support
2. Technical services
3. Monash Connect service centre
4. Career Connect
5. Financial assistance
6. Health services
7. Diversity and inclusion
8. Spirituality

Other specialised services include

1. Indigenous students
2. International students
3. Rural and regional students
4. Student with a disability

With a steadfast dedication to fostering a supportive and inclusive learning environment, Monash University empowers students to embark on their academic journey with confidence, resilience, and a sense of purpose.



Throughout this blog, we've explored the vital role that university support services play in shaping the student experience and enhancing academic success. We encourage students to explore the support services offered by universities in Australia, ask questions, seek guidance, and take advantage of the resources available to them. The universities mentioned are the five top universities of Australia and hence we have just discovered their student support services with an insight into their rankings. These rankings help in interrogating the real-time position of universities based on their one factor which is their student support. Well, these universities are amongst the best when selecting the one amongst the many.  Remember, your university journey is a partnership, and by actively engaging with support services, you can maximise your potential and make the most of your educational experience.

If you're questing for academic guidance, mental health resources, or career development opportunities, remember that you don't have to navigate this journey alone. Oz Assignments is here to support you every step of the way. Reach out to us to learn more about how you can make informed decisions about university support services and maximise their benefits.