Delivery in day(s): 4
Organizational Behavior in Organization Assignment Help
Organizational behavior assignment help is the way that how the employees in organization interact with each other. This kind of behavior depicts the working environment of the organization and also allows subordinates to behave politely with the team mates. British Airways is the multinational organizational behavior where different kind of people works together to achieve the organizational goals. The HR manager focuses in the organization that all the employees interact with each other also binds management to keep the employees motivated. The case focuses on the attitude, motivation level, demotion and personality of the employees in British Airways.
The main objective of essay is to identify the motivation level of the employees in British Airways. The essay concludes different perception of the employees in organization by which management face the problem to keep the employees motivated. The essay identifies the behavior of employees in the organization by which they are not able to adjust with each other and it causes conflicts among them. Following are the objective of essay is:
- To identify the attitude of employees in organization.
- To recognize the motivation level of employees in British Airways.
- Another objective of study is to improve the behavior of the employees towards organization and peers.
The main issue in the case is management is facing lack of motivation among the employees thus they are not able to give their best towards the organizational goals. Another problem employees are not able to interact with each other so they are not communicating with each other thus they have negative perception with each other. Management is not proper attention to the employee’s performance management has to identify the negative behavior among the employees that is creating negative image of the British Airways in the market. The main issue behind the case is lack of emotional attachment among the employees due these team members is not sharing their feelings and ideas with each other.
The justification behind the case is that employees are not able to able to communicate with each other due to attitude and self perception. British Airways is facing the problem lack of coordination among the employees by which they are not able to work together in the team. The top management is not motivating the employees properly so they are not giving their best towards the management goals. Motivation needs emotional attachment but they are not attached with team mates so they are not familiar with each other. Management has to achieve specific objective on time thus employee cooperation is must and it can be achieved with the help of motivation among the employees. The case justifies the motivation level, attitude, personality and emotions among the employees of British Airways. The case is been selected because it explains the problems that are being faced by the British Airways in their operations. The core topic of the case is related to the behavior of the employees and this are affecting the organization from various point of view.
The essay focuses on the employee behavior in the British Airways and also focuses on the motivation level of the employees thus they perform well in order to attain the organizational goals. The study indulges on the perception of the employees in the organization by which they are not coordinating with the team mates and thus it affects the growth of organization. Management has the liability of manage the coordination among the employees and boast up their morale with the help of various innovative activities. As per the case organization is not getting proper response among the employees and they are not able to coordinate among the team mates. The case is all about the employee’s behavior in British Airways and their attitude towards the peers. Management is still facing that employees are not achieving the goal and also want to know about the problems they are facing related to the work. The study is totally based on the organization that management wants to achieve the goal and also to keep the employees motivated then identifying the ways ton jeep them motivated. Another aim of the management is to attach the employees with each other.
Section 2- Literature Review
Best organizational behavior practices perceived to be applicable on British Airways
McShane and Von Glinow, (2015) states that British Airways is using various methods to improve the motivational level of the employees and also keep them motivated to give their best to attain the organizational goals. Management is focused to keep the employees manage the employees in a way that they coordinate with each in a way that there is no chance of conflicts among them. In order to operate the business successfully with the help of dedicated and motivated team mates in the organization management must identify the organizational needs of the employees. Organizational behavior referred as kind of attitude of the employee in the organization with his team mates and senior employees. If he keep the rigid or undisciplined behavior with the peers than it directly affects the working environment of the organization and also de-motivate the other employees. Positive changes in the organization may be bring by the top management with the help of various factors like thinking as a group, planning, requesting feedback for the different plans in the organization etc. proper planning needs to be done in order to bring the positive attitude among the team mates and also do the performance appraisal of the work done by the employees in the team.
As per the Montano and Kasprzyk, (2015) manager should give the rewards and various monetary benefits to the employees in order to keep them motivated. The top management should provide the positive working environment to the employee by which they did not feel alone. British airways must organize the get together for the employees thus they get emotionally attached with each other and share their feelings or problems with superiors or team mates.
Review the OB model where available
Organizational model facilitates the manager to get in contact with the team mates and identify their problems that they are facing regarding work and behavior. The model explains the how to treat the employees in the organization and how to assess their problems within the work place. The manger collects the feedback of the policies and strategies set by the British Airways and report the outcome to the top management. According to Pinder, (2014) system model is followed by the management under this employee’s needs good working behavior and also top management must fulfill their needs. This is the most competent model among the top five models in the organization. The model explains that management must contain team environment, management look over all management in the organization and also consider that every individual have different priorities, goals, potential and talents. The model maintains the equal balance between goals of individual and the organizational goals. All the employees needs good remuneration, job security and also want to work in the positive working environment. British Airways should value community of employees and its customers. As per the Pettinger, (2013) the system model is the overall partnership of all the employees, managers to achieve the common goal and every member feels that he/she play one role in the organization.
British Airways will focuses on the welfare of the employees by doing different kind of innovative activities will be done thus morale of the employees will boast up as well they are able to do the work effectively with the team mates. Manager has focused to improve the coordination among the team mates and also improve their mentality towards the organization. Various initiatives are taken by the manager to improve the attitude of the employees in the organization. Top management has developed different kind strategies in order to improve the coordination among the employees thus they are following all the strategies that improve the communication among the employees. British Airways follows the system model in which management has to provide positive working environment to the employees by which they are able to develop the emotional relation among the employees. Organization is focusing on the motivational level of the employees that develop the feeling of dedication among the employees this kind of attitude is the helpful for the organization to accomplish set objectives. The summary narrates that British Airways is trying to identify the needs of employees thus they develop positive attitude among the employees.
Section 3-Ananlysis and Development
Basis for the design an OB plan for the case organization. Organizational behavior is a widespread segment which helps an organization study the behaviors and attitudes of the people around its operations and contributes in the arrangement of its business activities. In order to develop an OB plan for British Airways, the major bases which must be concentrated by the management are motivation, emotions, attitude and personality of the individual within the business. It has been seen that the plan is been designed on the basis of key elements of the organizational behavior such as people, structure, technology, business environment, etc. In context to the British airways, it has been identified that there is a huge gap between the employees and the higher authorities due to the lack of communication and interaction between then with leads to the ineffective achievement of the objectives. It is very much important for the organization to enhance the communicational gap by engaging the employees into decision making or providing them a liberty to share their ideas or views which would make them interact among each other (Armstrong and Taylor, 2014). The plan must be designed keeping the communicational activities in mind and allowing the employees put their views independently. In addition to this, lack of motivation is another base which must be included in the design of the plan so that to enhance the productivity and performance levels of the employees to the great extent. However, providing the employees with monetary benefits or appraisals would contribute in motivating the employees and develop an effective plan over the business.
Identify requirements and challenges in the OB strategy
In context to the present case, the OB strategy analysis requires including in-depth understanding of the interpersonal, organization and individual factors which could influence the values and behaviors of the employees in the organization. The values are thus reflected in terms of satisfaction, productivity and eventually the competitive advantage and financial growth of the organization. While developing an OB strategy, it has been identified that the businesses also face some of the crucial challenges within the framework of organization. The major challenges being identified in the areas of OB are: workforce diversity, changing employee expectation and requirements, advancement in the technological aspects, improving the quality and productivity, globalization, etc (Storey, 2016). It has been commonly seen that with the changes in the functionalities and strategies, the employees are tend to either accept of resist the change. This resistance is also considered to be the biggest challenge for the management of British airways to design and implement new strategic leadership and procedures within the business. It has been even found that enhancing motivation within the workforce is also a challenge in OB as every individual acquires different needs and thus meeting the same is a critical task for the organizations. According to the case, British airways must focus on the development of the motivational aspects within the manpower initially as with the increase in motivation among the employees, the organization would be able to make them work according to the organizational norms and procedures and would reduce the influences on the plan as well (Galliers and Leidner, 2014).
As per the case the management has to identify the need and various other factors related to the employees by which management is able to keep the employees motivated. Top management has set the strategies that improve the motivation level among the employees thus they perform well to achieve the organizational goals. Management is conducting various parties and seminars to develop the coordination among the employees and also develop the emotional feeling among the team mates. British Airlines giving authority to take the decisions by which their moral may boast up and they can easily coordinate with the team mates. Top management has planned the communicational actions in mind and permitted the employees to give their views for the development of organization. Management faces many problems to implement such kind of activities in organization like many employees agree with this kind of activities where as some may disagree this kind of challenges may face by management in beginning. In order to improve the personality of the employee management takes various initiatives to like expert hiring, communication etc.
Section 4- Recommendations and Conclusion
Review of OB strategy plan
The OB plan solves all the problems that management is facing regarding attitude and behavior of the employees in the British Airways. Business has set various plan and other activities that develop the team coordination and also help the management to achieve the trust of employees. British Airways develop the plan in a way that can give positive response to the organization. The main aim of the plan is to increase the communication level among the employees by which they did not face any problem regarding work. Manager is focused to develop the emotional attachment among the employees by organizing team activities, individual activities etc. This kind of initiatives aids manager to bring harmony in the organization and also develop positive attitude among the employees. To develop the motivation among the employees management must provide monetary and non monetary benefits like promotion, free education to the child of employees, free tickets of fights etc thus they are able to give their best towards the organizational goals. The manager should give equal importance to the employees thus they did not feel discrimination and it also bring positive attitude among them.
Management is liable to bring harmony among the employees and this can be achieved with the help of developing the positive attitude among the employees. British Airways is taking various initiatives for developing the felling of group among the employees. They are organizing various seminars and other get to together meeting in which employees get the chance to interact with each other. To boast the morale of employee’s management is giving freedom to the employee to take the decisions in various situations and also delegating the authority to the employees thus they feel that management value their presence in the organization. British Airways is the multinational airlines organization thus management trying to create positive working environment for the employee thus they feel comfortable and working according to the policy of management. To implement this kind of procedure management face various problems with the employee’s behavior or other factors but to overcome them management take the suitable actions.
- Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management practice. Kogan Page Publishers.
- DuBrin, A.J., 2013. Fundamentals of organizational behavior: An applied perspective. Elsevier.
- Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and strategies in managing information systems. Routledge.
- Hitt, W.D., 2013. The learning organization: some reflections on organizational renewal. Employee Councelling Today.
- McShane, S.L. and Von Glinow, M.A., 2015. Organizational Behavior 7/e.
- Montano, D.E. and Kasprzyk, D., 2015. Theory of reasoned action, theory of planned behavior, and the integrated behavioral model. Health behavior: Theory, research and practice (.
- Pettinger, R., 2013. Organizational behaviour: Performance management in practice. Routledge.