Delivery in day(s): 4
ITECH7402 Professional IT Culture Proof Reading Services
This business report has been executed over the topic Professional IT culture in which a case study has been provided. In this business report analysis will be done of the ethical issues discussed in the case study. This report covers the aspects related to the case study so as to analyse the issues or problems as per the case. These aspects include the reason behind the acceptance of the contract below to the estimated cost of the project to the company, the potential consequences to the client of the project due to the acceptance of the aggressive bid, who are suffering or are at risk due to acceptance of the aggressive bid, the duties from which project manager is aware of before 3 days of the delivery of the project and the duties test engineer is aware of before the 3 days of the delivery is due.
Provide a defence, on ethical grounds, for the decision to the bid for the contract with a figure below the estimated costs
Ethics refers to the bifurcation between the right and wrong. It directs towards the right path to the business. In the given case study or scenario the bid was made below the estimated cost of project by the Occidental Engineering. As the bid has been made below the cost estimated for the project it will affect the profitability of the Occidental Engineering, a large engineering firm. This decision to accept the contract less than the estimated costs will provide advantage to Occidental Engineering in the long run of its operation. It will provide a competitive advantage to Occidental Engineering and helps in dealing with the competition which exists in the market. With the change in the technology and increasing demand of the customers there is a sharp rise in the competition in the market due to entry of the new firms in the market that provides innovative services to the customers. And it will promote the business and the firm in the market which will results in attracting more customers by retaining the existing customers of the firm. The decision was taken by analysing the different factors including the financial position of the firm, quality of the services which need to be delivered the clients. This decision was taken after analysing the need to gain advantage over the others for achieving the objectives of the firm and gaining the sight of the clients and maintaining a standard for service in the market. Occidental Engineering has considered these aspects before biding for the project or the contract below the estimated cost of the project (Vleuten, et. al., 2013).
Identify the potential consequences to the project client of accepting this aggressive bid
The project client in the given case is the Federal Aviation agency. A project for the purpose of building a prototype of the next generation air traffic control system has been bided by Occidental Engineering at the price below the estimated cost for the project. The potential consequences or impacts to the project clients due to accepting this aggressive bid are the involvement of the less than the required staff for the completion of the project and underfunding of the project which affects the final project and the execution process of the project. For the execution of the project proper funds are required so as to facilitate the arrangement of the funds required for performing the different process or steps in an effective manner. Due to the lack of proper funds and the understaff involved in the project execution it can affect the quality of the project and which may results in further issue due to the fault in the project. The limited availability of time for the completion of the project can affect the project quality as the need for completing the project in fast speed is generated. In the completion of the project there was an issue identified in the project. The issue was that when there are large numbers of aircrafts in the system, the system sometimes losses the track of one or more aircrafts and these aircrafts disappears from the screen. And there will be no trace of the aircraft in the system (Strouse & Nickerson, 2016).
Who else suffers or is at risk of suffering as a result of this aggressive bid being accepted
Due to the acceptance of this aggressive bid the parties which suffer include the competitors in the market which placed bid for the project or contract coming under the Federal Aviation Agency of United States, the staff of the Occidental Engineering are also at risk or will suffer due to the acceptance of this aggressive bid and the reputation of Occidental Engineering is at risk and the client of the project is at risk or can suffer due to the quality of the project. The competitors will face a tough competition as the bid placed by Occidental Engineering was at a price lower than the estimated cost of the project by the firm. It has affected Occidental Engineering also as this aggressive bid will affects the financial condition of the firm as the bid was placed at a less price which results in underfunded and understaffed project which affects the quality of the project and the reputation of the Occidental Engineering is also at risk as the underfunded and understaffed project has resulted into an issue which affects the whole project or contract at large. The client also gets affected as the project faces an issue and the issue is that the system does not track few aircrafts when the aircrafts in the system are in huge number. The employees or staffs executing the project also needs to work for more hours so as to meet the deadlines of the project and affects their performance (Wirth, et. al., 2013).
What duties is the project manager aware of, 3 days before project delivery is due
The project manager Deborah Shepherd is aware of the duties which need to be fulfilled by her. It is her duty to maintain the quality of the project assigned to her so as to ensure that the requirements or expectations of the project clients are met by the firm. Being a project manager in Occidental Engineering it is her responsibility to ensure that the project executed by the staff of the firms met with the set requirements so as to ensure the quality of the work. Before the delivery of the project before the 3 days of the due date of the project it is her responsibility to ensure that the project is being completed by the staff and is tested by the proper techniques so as to ensure that the project completed is effective and is without any error or issue in it. And in the given case where the issue has been identified there is a need to treat the issue or bug as soon as possible and the project must be tested again so as to ensure that the bug or the issue has been resolved. She needs to ensure that the staffs are performing their duties well and to check the progress of the program or project on regular intervals (Harris & Lyon, 2013).
What duties is the test engineer aware of, 3 days before project delivery is due?
The test engineer is a person who ensures that the project has been tested before the submission of the project to the project client. Before the 3 days of the due date of the project or the delivery date of the project test engineer need to ensure that the project has been completed and being tested and any issue which have been identified need to be treated fairly so as to provide the project which is without any issue or problem and meet the requirement of the project. The test engineer needs to look after the issues or problems on the regular intervals of the project execution so as to identify the issues or problems as and when they arrive. It is her responsibility to communicate the issue identified in the program or the project and to treat the issue so as to make changes as per the requirement and to ensure the quality of the project executed. The Federal Aviation Agency is offering services to the Aviation industry and issues or problems in such services can affect the lives of the people at large. So it is the duty of the test engineer to ensure that the services are provided in proper manner without any fault in it. Wayne Davidson, software engineer of the Occidental Engineering need to review the process of the project development regularly so as to ensure that the project has been executed in an effective manner and he need to discuss this issue with the client and disclose the issue in front of the client (Hermanns & Butter, 2011).
Examine the code and identify requirements that are relevant to the case study. Explain for each requirement identified how it should be applied in this case study
The six ethical values according to ACS are discussed below:
The primacy of the public interest:the interest of the business must be over the fulfilment of public interest rather than personal interest.
The enhancement of quality of life:business need to provide services so as to enhance the quality of the life of users of the service.
Honesty:business need to present the knowledge, skills, services and products in a fair manner by following the concept of honesty.
Competence:services must be provided with effectiveness in the operations or activities.
Professional development:The knowledge of the individual as well as the others needs to be developed.
Professionalism:individual need to respect others and follow the concept of integrity (Ferguson, et. al., 2016).
Deborah and Wayne are attempting to resolve the ethical dilemma that they have. Having completed your ethical analysis provides advice as to how they should proceed, summarise your reasons
In this case study, there is a need to follow the ethical values and the values include the primacy of the public interest, enhancement of the quality of life, honesty, professionalism and competence. Deborah and Wayne need to convey this issue to the client and to ask for the extension so as to make the necessary changes as delivering a defecting project will harm the interest of the client and will be against the ethical values of ACS. The delivery of the defective project will be against the interest of the client and will affect the quality of the services as well as life. Occidental Engineering need to follow the concept of honesty by disclosing the issue to the client and to conduct in a professional manner (Ferguson, et. al., 2016).
This report has been prepared over the professional IT culture so as to analyse the issues related to ethical grounds in a firm. In this report discussion has been made over the bid and the impacts of the bid made at the price lower than the estimated cost price of the project, the potential consequences over the project clients due to the aggressive bid, the parties which are at risk or will suffer due to the bid and the duties of the test engineer and the project manager.
Ferguson, S., Thornley, C., & Gibb, F. (2016). Beyond codes of ethics: How library and information professionals navigate ethical dilemmas in a complex and dynamic information environment. International Journal of Information Management, 36(4), 543-556. doi:10.1016/j.ijinfomgt.2016.02.012
Harris, F., & Lyon, F. (2013). Transdisciplinary environmental research: Building trust across professional cultures. Environmental Science & Policy, 31, 109-119. doi:10.1016/j.envsci.2013.02.006
Hermanns, J., & Butter, R. (2011). Impact of experienced professionalism on professional culture in probation. European Journal of Probation, 3(3), 31-42.
Strouse, S. M., & Nickerson, C. J. (2016). Professional culture brokers: Nursing faculty perceptions of nursing culture and their role in student formation. Nurse Education in Practice, 18, 10-15. doi:10.1016/j.nepr.2016.02.008
Vleuten, C. P. M. v. d., Vanstone, M., Lingard, L., Watling, C., & essen, E. (2013). Beyond individualism: Professional culture and its influence on feedback. Medical Education, 47(6), 585-594. doi:10.1111/medu.12150
Wirth, S., Markard, J., Truffer, B., Rohracher, H., Linköpings universitet, Tema teknik och social förändring, Filosofiska fakulteten. (2013). Informal institutions matter: Professional culture and the development of biogas technology. Environmental Innovation and Societal Transitions, 8, 20.