ITC 505 ICT Project Management Proof Reading Services

ITC 505 ICT Project Management Proof Reading Services

This is the assessment 2 of ITC 505 ICT Project Management 

Introduction:

RALS (Riverina Agriculture and Lifestyle Show) is 3 day event held every year established by the B T & Sons Farming Equipment. This company is known as Globex cooperation. The RALS showcases the business of local farmers, equipments of agriculture and products of lifestyle. Community committee managed the required coordination in show stand, demonstration, live featuring, catering and volunteers. The amount generated from the show gate is donated by the Indigenous Community Volunteers (ICV) who is very popular in helping in the area of Riverina. The ticket sale is responsible for the generated amount.

Part One: Project Description

1.1. Project Description table

Team Name: ICT and Managing team

1.2. Project Overview

Tickets are purchased from the gates of the RALS which gets significant delays on the opening days. When the crowd is more, the selling process of tickets is slow which causes the crowd passes the gate without tickets. During peak hours, it is difficult to check the tickets from every visitor and some of them pass without any ticket. To improve this process of ticketing and to maximize the sales, the decision is taken to outsource the development of the new system of ticket sale.

1.3. Motive of the Project

The motive of project is to develop a computer based ticketing system in order to replace the current manual system. The online ticketing system will help in managing the delays that occurs on the opening days and also increases the process of sales. The online ticketing based system will able to access the ticket sale through any online platform such as mobile devices and computers so as to make the availability of tickets before event. Tickets are digitally enabled so as to make easy access in entering the show through gate. The scanning of digitally enabled tickets will help in gathering the reports generated by the system. Some locations are to be fixed in the town for ticket purchase for those who have not suitable device to purchase the tickets. This will reduce the queue generated for the show.

1.4. Team Charter

1.4.1. Skills and knowledge required

1.4.2. Roles and Responsibilities

1.4.3. Team communication

(a) Meeting scenarios

Meeting 1

Meeting 2

Meeting 3

(b) Methods to communicate and share information

Communication strategy

I developed a communication strategy with the help the team members:

 - Planning and discussion through meetings.

- Use of emails, notice boards, phone conversation and presentations for sharing   information.

-reporting solution on time through methods of evaluation, supervision, consulting with expert member and reviewing the performance.

Documentation of meeting and resources

1.4.4. Team rules and expectations

(a) Previous experience views

 As a IT project manager consultant, I manages, coordinate and plans the activities such ticketing system, developing timelines and ensures client with respect to right equipment, website content, project goals, network management, programming and employee training. Meeting allocation and making it successful is the vital part in the ICT project management(dtwd, n.d.).

(b) Overall team goal: To achieve the task of developing the Computer Based Online Ticketing System.

(c) Team values in ICT project management:

Common team values necessary for every team member:

1. Active listening and rephrasing the ideas correctly.
2. Ability to frame and ask questions based on effective understanding in a gentle way.
3. Ability to present ideas with logical reasons and reaching to a conclusion with discussions and arguments with team members.
4. Undertaking the human values of respect and help with real assistance.
5. Good behaviour in sharing of knowledge, time, skills and physical resources.
6. Participating in every discussion regarding each topic related to the project.

(d) Code of ethics

The principles which I think to be code of ethics are: (i)the topmost priority is the public interest on the developed project which is need to be focused by team members, (ii) enhancement the quality of project, (iii) honest and competence behaviour towards project, (iii) Professionalism in the development of project till completion(Aynsley, 2015).

(e) Rules and expectations

Professional rules and expectations for the team members: (a) Always initiate every on time so that it should complete on time. (b)Getting personal in sharing informational such as minimizing text in emails as much as possible and during conflicts in the view points during meeting.(d) ready to establish clear expectations and regularly active in response. (e) Every resources regarding the project should be placed at its correct position. (f) Valid reasons should be there for not attending the meeting (Orendorff, 2016).

1.4.5. Signature on Agreement of Satisfaction in Project Description

Part Two: Learning cycles

2.1. Structure of team meetings and accountability

2.2. Prior to next meeting the assigning roles

(1) Organizer:Name of the organiser

Schedule the next meeting:Meeting 4.

Lead the discussion on:Financial aspects of the project.

Resolve conflicts on: Issues of balancing the cost.

Focus on agenda of the project: Economical with respect to the company- Globex Cooperation.

Negotiating for the meeting with team member for time and place: Everyone should attend the meeting otherwise penalties will be decided by the other team members.

(2) Scribe: Name of the scriber

Note making:Writing every minute discussion.

Providing notes from online: financial cost key points of computer based online ticketing system development.

Use of whiteboard:Writing those points which needs to be discussed more in the meeting (Duggan, n.d.).

Format of the roles:

Meeting 4

Part Three: Communication plan

3.1. List of Stakeholders to the project

(Usmani, n.d.)

3.2. Communication plan for the ‘Computer Based Online Ticketing System’

A communication plan determines the external efforts done to communicate with the stakeholders. Thus, focusing on communication plan promote the project between stakeholders and Sponsors. This plan is with the help of other team members:

Phase 1: Four points needs to be considered

(a) Budget: Cost estimation of the communication strategies to communicate large audiences.

(b) Capacity of the cooperation: Appropriate staff members to handle the project.

(c) Executive will: Full support from organisation for planning and execution of the communication plan.

Phase 2: Elements of the Plan

(a) Objectives and goals: To provide an online ticket system for the visitor for the Riverina Agriculture and Lifestyle Show.

(b) Target Audience: The audience are the online users who use the online platform for booking the shows. Early booking availability will help in reducing queue at the gate of the show.

(c) Message to deliver: The message can be delivered with promotion of the show and can announce the availability of the online ticketing in press media and advertisement.

(d)Materials and Medium of communication: the material for promotion of the online ticketing system can be brochures, notes and flyers. The medium of communication can be technical and non-technical tools such as social media, email, SMS messaging, newspapers and newsletters.

(e) Implementation of communication plan: The best way to create a communication plan is generate a calendar template which contains the date of promotion and the related data for current and upcoming communication plans.

Part Four: Reflection

4.1. Team work experience

I learned a deep understanding of team management through this project of computer based online ticketing system. I found in me some reflection of good learning and personal development in building documentation through meetings. I have improvement in my decision taking ability and problem solving techniques. I found clarification and determination in finding issues related to commencing the communication plan. My focus was on flexibility and adaptability of different methodologies for medium of promotion of project. I will focus more on proposed changes collected through user feedback and discuss with team members for gathering ideas.        

4.2. Comparison of my experience with leadership quality

The listed leadership qualities are the success factor in handling project management for IT manager.

(phd in management, 2011)

4.3. Necessary techniques commenced by me

(1) There should be improvement in personality of team members:

- Improvement in confidence level so that they can engage in discussions.

- Development of a good attitude towards other team members.

- The work done by team members should lead to their own motivation and personal satisfaction.

- Organising group discussions technique during project management.

(2) Focus should be getting positive outcomes and practicing good ideas.

(3) Develop new circumstances of improved trust and communication with effective responses.

(4) Involving wider range of ideas from each team members and applying discussion meetings on them.

(5) Engagement of team members in establishing the target audience and scope of project.

Conclusion

I have successfully completed the assignment of Team work and reflection through the ICT project management of Computer Based Online Ticketing System with the help of my team members. I have achieved every point of assignment respect to the ICT project management.

References

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