ICT Assessment Task Page ICT Network Technology

ICT Assessment Task Page ICT Network Technology

 
ICT703 
Assessment Task 2  
ICT703 
Network Technology and Management
Assessment Task 2 
 Assessment and Submission Details
 
Marks 35% of the total assessment for the course 
Due Date  Friday 5 October at 5PM 
 
Submission details 
Please submit this assignment as a single MS Word document (.docx) via the assessment module of 
the course web site on Blackboard. All assignments will be checked for plagiarism and/or collusion 
between individuals.  
Please note that each student needs to make a second copy of the assignment and this copy must 
be produced within 24 hours of it being requested by the Course Coordinator.  
Assignment submission extensions will only be made using the official Faculty of Arts, Business and 
Law Guidelines. Requests for an extension to an assignment extension must be made prior to the 
date of submission.
 
Notice: Parts of this assignment brief are adopted from the Cisco Networking Essentials course that 
is copyright material.  2017 Cisco and/or its affiliates. All rights reserved.
The University of the Sunshine Coast (USC) is a Cisco Networking Academy. 
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ICT703 
Assessment Task 2  
Background: 
You have obtained a contract position at a small marketing and advertising firm called the Colour 
Ability Corporation (CAC). Your contract responsibilities are to help them plan their emerging 
networking and communications requirements and update their IT resources. CAC currently hires 
80 employees and operates from Level 10 and 11 on the X Tower in Brisbane CBD. CAC has 
recently purchased a four-story building in a Brisbane suburb where they can allocate a separate 
floor to each of their four departments, i.e., (1) marketing, (2) advertising, (3) design and 
photography, and (4) HR and accounting. They plan to move to their new office in three months. 
Also, CACs list of customers has greatly expanded to other cities, mainly Sydney where their 
customers in Sydney are demanding more interactive advertising media, including video 
presentations. The management recognizes the business potential in this new market in Sydney 
and have leased a small office in Sydney (aka CACs fifth department) to host 8 local employees.  
They have hired you to review their existing IT resources and produce a proposal that allows the 
company to take advantage of their firms expansion. The management has stated that if the 
proposal meets their requirements, they may hire you full-time to implement and manage these 
new resources. 
You now have an idea of the scope of the project that you have undertaken, but do not have all of 
the information required to proceed. Using the details provided in the following sections you are 
required to prepare a professional business report of 2500 words addressing the eight activities 
identified below.  
Part 1: Gather System Requirements. 
CAC has provided a written summary containing floor plans for their Brisbane and Sydney offices, 
and notes from a verbal interview with the management team. Gather as much information as 
possible from these two sources to help you plan a technical solution for CACs networking and 
communications requirements. 
Step 1: Review available information. 
CAC Information: Because CAC is a small size business, it has no IT department. Everyone has taken 
care of their own resources in the Brisbane office. If they could not fix the problem, they would call 
in an outside service technician. Currently, the machines are connected together through fourteen 
(14) 10/100Mb switches (with 10 ports each). Employees work with older PC tower computers 
with 2 Gb of memory, a 250 Gb hard drive, and 7 USB ports. The processors are AMD Athlon 64 
x2 dual core processor and a CD/DVD read/write drives. Additionally, graphics production editors 
(team of 10 employees in Brisbane) utilize PCs with 8 GB of memory and 500 Gb hard drive to run 
special editing software that uses very high-resolution graphics.  
The systems are all still running the Windows 7 operating system, and there is a low-capacity, 
monochrome laser printer attached to each machine. These machines are not capable of running 
the software required for video development. 
The Sydney office will be operational soon, and additional employees will be hired to handle the 
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new video production work. The company will have the following employees at the Sydney office: 
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ICT703 
Assessment Task 2  
Sydney Department Manager  Duties include scheduling work, hiring and managing 
part-time workers, weekly payroll, and project tracking. The administrative manager uses 
spreadsheet and database software and must be able to use email. 
Film Production Editor  Requires special editing software that uses very high-resolution 
graphics and requires at least 16 GB of memory to run effectively. The software also 
interfaces with a video capture interface board that uses PCIex16 slot in the computer. This 
specialized software only works in a Windows 10 environment. It is important that the 
computer purchased for this position supports high-resolution video and has enough 
memory to enable the editor to work quickly. The production editor produces the final 
copies of the films and works within very tight deadlines. The editor must also be able to 
use email. 
Film Crew  The other six employees are mobile workers, consisting of two production 
assistants, two camera people, a production manager, and a film director. They are in the 
Sydney office an average of two days per week. The rest of the time is spent either at 
customer sites or on film locations. 
Because all of the mobile workers are required to have access to email and production 
schedules, both at the office and while on location, it is important for them to be able to 
connect to the main office from anywhere. They have no special software requirements, 
but they do need a large hard drive to store the film files while they are working on them. 
The mobile workers must work at various locations and may not always be able to plug 
into a data port. It is important that they are able to connect to the internal network 
wirelessly. 
Because of the sensitive nature of some of the documents and records required by the managers 
of all five departments, private color laser printers must be installed in the managers offices in both 
Brisbane and Sydney. Combination copiers/printers and high-resolution scanners must also be 
purchased and shared among all employees. 
For the purposes of training and compatibility, all of the computers should use the same operating 
system and applications, if possible.
 
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ICT703 
Assessment Task 2  
Brisbane Office Floor Plan (four identical floors)
Figure 1: Brisbane Office Floor Plan 
Sydney Office Floor Plan
Figure 2: Sydney Office Floor Plan
Step 2: Interview with the Management. 
Below are the notes collected during an interview session with the management team. 
  CAC employees need access to email, which they currently get from their ISP. The email 
system that the ISP provide uses a web client that CAC employees can access over the 
Internet. CAC employees are also able to access this email from their home computers.  
  CAC want to be able to set up email accounts for employees to use while they are working
with them. 
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ICT703 
Assessment Task 2  
  It is necessary for managers and employees to share files between themselves. These files 
are usually spreadsheets and documents, but sometimes, they must send large film files 
back and forth between the mobile workers and the office. Files must be available for 
download during the day, and also at night, when employees are away from the office. 
These film files are usually between 5 GB and 20 GB in size.  
  The management wants some project files to be kept securely in a central location and can 
be accessed and shared only by the department managers. 
  Color printers that are also capable of making copies are required for each workspace  
one on each floor of the new Brisbane office and one in the Sydney office. Because the 
printers are expensive, it is necessary for everyone to be able to print to it when they are in 
the office. Some of the storyboard documents are over 100 pages, with lots of graphics. 
  Wireless internet access should be made available in all five departments. 
  In response to the CACs enquiries regarding their IPv4 needs, their ISP has provided them 
with the following diagram (Figure 3) and has advised that CAC can continue using their 
current block of public IPv4 addresses, that is 194.32.9.0/28, as well as blocks of private IPv4 
addresses, i.e., 192.168.0.0/24, for their private networks. Each department is assigned to 
an individual subnet, where all the departments and the Sydney office should be able to 
communicate with each other, and any necessary internal server(s), and access the 
Internet. 
Figure 3: Proposed Topology 
Step 3: Select the appropriate services and equipment. 
After you have gathered all the appropriate information, it is time to do some research. You must 
now use your knowledge and research skills to propose an appropriate technical solution for their
limited budget and time requirements. Proposing a solution that is beyond the financial capabilities 
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of the company is of no benefit. However, it can be helpful to propose a solution within the 
current budget, and offer suggestions that would improve network performance or productivity if 
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ICT703 
Assessment Task 2  
additional funding becomes available. If you can justify these extra expenditures, the company may 
consider them for later implementation or may even find the extra funding needed. 
When developing a plan, it is often easier to start at the end user and then work back toward the 
network and any shared resources, and then finally, any external connections to the Internet or 
other networks. Many different forms have been developed to help with planning and equipment 
selection. It is a good idea to use one of these forms or to design your own to keep everything 
organized. 
Activity 1 
Use the following form to develop a proposed computer system for each of the specific uses, i.e., 
general use, graphics production and film production. Search the Internet or local sources for 
availability and pricing information. Use the same form to propose a server that can support their 
email and FTP requirements. 
Computer System Planning Form 
Department/Team:  
Location:  
Component 
Recommendation 
Processor: (Manufacturer, Model, Speed)
Memory: (Type, Amount)
Hard Drive: (Type, Capacity)
CD-ROM/DVD: (Read, Read/Write, Speed)
USB Ports: (Number, Location)
Video Card: (Manufacturer, Model, Video
RAM) 
Sound Card: (Manufacturer, Model)
Modem: (Internal/External, Speed, Standard)
Network Card(s): (Ethernet: speed, Wireless, 
Standard) 
Operating System: (Manufacturer, Version, 
Compatibility) 
Monitor: (Size, Resolution, Refresh Rate) 
Printer: (Manufacturer, Model, Type, Speed) 
Speakers: (Manufacturer, Model, Type) 
Internet Connection: (USB, Ethernet, Wireless) 
 
After the end-user systems have been selected, it is time to look at the workflow and decide on any 
shared components and network technology to support this workflow. This can include such 
things as shared printers, scanners, and storage as well as any routers, switches, access points and 
integrated service routers. When planning a network infrastructure, always plan into the future. For 
larger companies, because it is usually a substantial investment, the infrastructure should have a 
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lifetime of about 10 years. For smaller companies and home users, the investment is significantly 
less and change occurs more frequently. 
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ICT703 
Assessment Task 2  
Activity 2 
Using the Internet and locally available resources, select a high-speed, color copier/printer for the 
CAC offices. Provide supporting details to justify your selection. 
Activity 3 
Demonstrate a network layout for CAC requirements  you can use Figure 3 as the starting point. 
Because the company has limited funds available for this project, it is important that where possible 
only equipment designed for the small business and home markets be used. Provide supporting 
details to justify your selection of each equipment type, e.g., access points, switches and routers. 
Activity 4 
It is necessary to plan the Internet connectivity, and which services are provided by the ISP and 
which services must be provided in-house. Larger companies usually provide services in-house, 
while small businesses and individuals normally rely on an ISP to provide these services. Most ISPs 
offer a variety of services and service levels. Selecting an ISP is complicated, and not all technologies 
and services are available in all regions of the world. 
Using the Internet, research alternative local ISPs to provide connectivity for CAC. If selected, CAC 
will rely upon this ISP for DNS and web mail. The ISP must also provide 99.999% uptime for access 
to the internal FTP/email server. Because you are the only IT person at CAC, it is also important that 
the ISP provides a high-level of technical support. Create a comparison worksheet for at least two 
local ISPs, including costing. 
Activity 5 
Which internal services must be offered by CAC, and which devices provide these services? Provide 
supporting details to justify your answer. 
Activity 6 
Complete the following network planning form and justify your answers as it relates to the 
proposed CAC network. 
Are wired connections required? 
Number: 
Are wireless connections required? 
Number: 
Wireless standard 
Choice of a/b/g/n/ac 
Firewall required? 
Yes/No 
ISP connectivity required? 
Yes/No 
Type of ISP connectivity 
Choice of DSL, cable, serial, dialup 
Internal or external modem required? 
Yes/No (if Yes, then type of modem) 
Cables required? 
Yes/No (if Yes, then type of cable) 
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Battery backup required? 
Yes/No 
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ICT703 
Assessment Task 2  
Part 2: Plan the installation. 
After the equipment has been selected and the required services planned, the physical and logical 
installation is planned out. Physical installation includes the location of equipment and devices, 
along with how and when these devices are to be installed. In the business environment, it is 
important to minimize disruption of the normal work processes. Therefore, most installations, 
changes, and upgrades are done during hours when there is minimal business activity. Physical 
installation should also consider such things as adequate power outlets and ventilation, as well as 
the location of any necessary data drops. 
Activity 7 
Equally as important as planning the physical layout of the network and equipment is planning the 
logical layout. This includes such things as subnetting, addressing, naming, data flow, and security 
measures. Servers and network devices are assigned static IP addresses to allow them to be easily 
identified on the network and to also provide a mechanism for controlling access to these devices. 
Most other devices can be assigned addresses using DHCP. Note that both a server and its backup 
server must be accessed via the same public IP address. 
Devise subnetting and addressing schemes for CAC. The schemes must provide all network devices 
and servers with a static address and allow all other hosts to be configured via DHCP. Identify the 
ranges of useable IP addresses (and default gateways) for DHCP, and assign all network devices an 
appropriate IP address (and default gateways). Use the following tables to report all the required 
setups, and then reflect this information on the network layout developed in Activity 3. 
Table 1: Subnetting Template (to be used for all CAC internal and external subnets) 
Subnet 
Network  
Slash 
First Usable  
Last Usable  
Broadcast Address 
Address 
Notation 
IP Address 
IP Address


 
Table 2: Addressing Template (to be used for all devices/interfaces with static IP addresses) 
Device 
Interface* 
IP Address 
Subnet Mask 
Default Gateway^


*Can be NIC, Serial, FastEthernet, etc. 
^ Use N/A for routers. 
Note: Show all your workings for subnetting in an appendix. 
Activity 8 
CAC is concerned that their files and resources may be vulnerable through the wired or wireless 
networks. Explain how the use of public and private IP addresses together may address this 
concern, and provide a security plan that allows only CAC employees to connect to the network 
and gain access to company information and resources.
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ICT703 
Assessment Task 2  
Part 3: Prepare and present the proposal. 
All of the gathered information and the proposed technical solution must be assembled into a 
format that makes sense to the company who has asked you to provide a solution. The formal 
report usually contains many different sections, including: 
  Title page 
  Executive Summary 
  Tables of Contents, Figures and Tables 
  Introduction  
  Project proposal, comprising needs statement; goals and objectives; methodology and 
timetable; technical solutions and evaluation; budget summary; future plans 
  Recommendations and Conclusions 
  Bibliography and List of Refences 
  Appended information 
The report is often presented to various groups for approval. When presenting the report, present 
it in a confident, professional, and enthusiastic manner. The report must be technically accurate 
and free from spelling and grammatical errors.  
Assignment Requirements and deliverables 
You are to prepare a formal proposal report for CAC that includes all the components listed above 
by detailing the equipment, management and security requirements for the above case study and 
justifying suitable technologies to enhance the businesss communications and networking within 
and outside the organisation. Be sure to include all cost information and network diagrams. 
The report must be written in Microsoft Word. Multiple files will not be accepted. 
Report Structure: The report must be formatted using the following guidelines:  
  Paragraph text: Use 11-point Calibri single line spacing  
  Headings: Use Arial in an appropriate type size  
  Margins: 2.0cm on all margins  
  Header: Report title 
  Footer: Page numbering  up to and including the Table of Contents use roman numerals 
(i, ii, iii, iv), restart numbering using conventional numerals (1, 2, 3, 4) from the first page 
after the Table of Contents. 
  Title Page must not contain headers or footers 
  The report is to be structured as a formal business report.
  Refer to the following references for details on report structures: Summers, J., Smith, B. 
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(2014), Communications Skills Handbook, 4th Ed., Wiley, Australia  
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ICT703 
Assessment Task 2  
Referencing: The report is to include appropriate references and these references should follow the 
Harvard method of referencing. Note that ALL references should be from journal articles, 
conference papers, technical papers, recognized experts in the field or vendors and service 
providers websites. 
Marking: The assignment will be marked according to the marking guideline at Appendix A. 
 
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ICT703 
Assessment Task 2  
Appendix A  Marking Guideline 
Marking Criteria 
Maximum 
Marks 
Marks 
Obtained 
Title Page and Tables of Contents / Figures / Tables 
0.5
Headers and Footers and Page Numbering 
0.5
Executive Summary 
1
Content
 
Introduction 
1
Activity 1 
4
Activity 2 
1
Activity 3 
4
Activity 4 

Activity 5 

Activity 6 

Activity 7 
10 
Activity 8 

Recommendations & Conclusions  

Citations, Bibliography & In-text Referencing 

Total Marks 
35 
/35 
Comments: 
 
 
 
 
 
 
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