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Ethical Issues in IT Organization Assignment Help
With ethical issues in IT organization assignment help is the advancement in the technology there has been an increase in the security and privacy issues of the organisations or the individual. It is required having an ethical consideration while carrying out any of the activities so that to avoid any of the severe cases or illegal offenses. Therefore, the present report is been carried out to evaluate the ethical issues being faced by the IT managers. It would identify the viewpoints of the stakeholders along with their obligation towards each other. Further, it would also include the guidance provided by the Australian Computer Society's (ACS) Code of Ethics to the specific case effectively.
Ethical issues from the viewpoints of the stakeholders
There are various stakeholders of the business who come across different ethical issues in the workplace. The stakeholders such as employees, managers, customer, shareholders, etc. acquire different perception regarding the ethical issues and handle the same in their own manners. It has been observed that with the advancement in the technologies, the ethical issues in the IT sector have also been increased. One of the most crucial issues which had been found is the privacy which must be focused by the organisation effectively (Wilcoxon.et.al, 2013). Each and every stakeholder of the business management is liable to have ethical consideration so that to acquire effective business outcome. With the viewpoint of employees, it has been seen that the organisation must ensure the privacy of the information about the employees and do not disclose the same without their consent. Similarly, with the view of customer’s perception the organisation must ensure that the information is kept confidential and the privacy issues must be avoided.
One of the cases of Australian company TELSTRA had been identified where the organisation had breached the privacy act and had exposed approximately 16000 of the private data of the customers online. This is an unethical act where the company is liable of leaking the data and the confidential information of the customers. In addition to this, the organisation is also ethically liable towards its shareholders and must focus in the privacy issues and its related aspects. It has been also identified that the stakeholders are also liable to be aware about the ethical issues and follow the same effectively. The stakeholders are thus the most important elements of an organisation and must be treated accordingly (Carroll and Buchholtz, 2014). The management must focus on the adoption of ethical consideration in each and every aspect and establish an ethical environment within the business framework.
Explain why this issue should be resolved via ethical avenues rather than the legal ones
Ethics is been considered as the moral principles which regulates the behavior of the individual for conducting any of the activity. It has been seen that making strict laws or regulation could limit the boundaries of an individual but could not stop them to carry out any of the illegal offense as rules or laws could be breached. In case of this issue of privacy, it has been seen that the organizations wad bound to the privacy act and was been regulated by the higher authorities as well but still breached the same and exposed the confidential information in lieu of any other amount. The issue should be resolved through ethical avenues rather than legal ones because ethical code of conducts influences one own internal behaviours and attitudes which motivates the individual to make decision accordingly.
Ethics basically depends on the more values and principles which influences an individual more strongly rather that the legal procedures. The ethical avenues provides with the ways which regulates an individual with the code of conducts which makes him feel and think once prior doing any illegal offense (Banks, 2012). It has been generally found that people do not take the legislation seriously and even breach them or pay certain amounts of penalties against it. Moreover, ethics would directly influence to one’s own personal values and behaviour which results more positively as compared to the legal procedures. The ethical code of conduct would provide with the internal influences to an individual and impact the behaviour, moral, principles and values to conduct any of the acts. Legal avenues could only bind the individual in laws to carry out any of the offense but would not influence its behaviour or values and thus would prove to be more beneficial to resolve the issues effectively.
Ethical obligations of the stakeholders
Ethical obligations are set of practices and compels those are based on historical work to determine the appropriate usage of action in term of applicability. Ethical obligations are guide for stockholders to identify right and wrong part of decisions. Directors and managing staff of organization is liable to govern the policies and strategies those are making use of employee and customer information for business development purpose. They are just the caretaker of information of other stakeholders as they need to safeguard the information from usage and access. Other employees are also has ethical obligations as they are liable to use business information but not allowed to share with others (Weiss, 2014). They cannot make deal with customers for own purpose by making access to information and interactions. Customers are liable to provide right information and queries whereas staff members are responsible to control and access the share of information within and outside the organization boundaries.
Besides to good faith and fair relationship among stakeholders, ethically they are related to each other as controller of activities. Right and transparent implementation of workplace regulations and adequate flow of communication and responsibility at different levels of organization is required. As an organization does not grow and work in vacuum, it needs to consider the impact of all stakeholders and behaviours as part of ethical obligations. Proper flow of work and responsibility along with security and privacy to communication among stakeholder is required to follow the ethical obligations (Nijboer.et.al, 2013). Investors and share makers etc are all connected to make the unified benefits as they cannot work and grow without each other’s collaborations and control. Standard policies and rules keep the stakeholders under the common roof of business. Governmental bodies and market conditions are also important to keep them interested towards one another. Organization is also bound to react positively with hosting destination of business to aid social supports.
Guidance from Australian Computer Society's (ACS) Code of Ethics
Australian Computer Society (ACS) provides number of guidelines to handle the business with privacy and security of stakeholders. Code of Ethics is part of ACS constitution. ACS members are emphasized for advance and uphold in honour, dignity and effectiveness in their profession. Described case of privacy leak in TELSTRA can use the guidelines from ACS to move towards the more flexible structure and working. Organization can use honesty attribute of code of ethics as it state that employees should be honest for their skill sets, knowledge, services and products. Employees should be dedicated to assigned job and needs to utilize complete set of skills in favour of organization (Leicester, 2016). Services and products of employees under the organization management should be honest to their advertisements on security and implementation promises. Members associated with organization should be honest with customers and other organizational units for information system and usage of resources. All this is required to keep the regulation of operations trustworthy and effective.
In depth applications, code of ethics can be used with professional attributes which focuses to respect the society and other co-worker in workplace. TELSTRA organization can use the guidelines to make working environment professional. Most of security and accessibility related ethical issues will be solved when employees will respect the information and actions of other employees. It is also helpful to regulate the business effective as one’s dignity and honour is in core to take actions for organization purpose (Burmeister.et.al, 2014). Besides the major professionalism, it is also helpful to provide obligations to work with other members in organization.
The above report reveals that ethical issues could impact the organization to the great extent. It has been seen that the organisation must ensure the privacy of the information about the employees and do not disclose the same without their consent. The report identified that the ethical obligations are guide for stockholders to identify right and wrong part of decisions. Directors and managing staff of organization is liable to govern the policies and strategies those are making use of employee and customer information s for business purpose. It has been also revealed that proper flow of work and responsibility along with security and privacy to communication among stakeholder is required to follow the ethical obligations. Employees should be dedicated to assigned job and needs to utilize complete set of skills in favour of organization. Even it has been recommended that TELSTRA organization could use the guidelines to make working environment professional. In addition to this, most of security and accessibility related ethical issues would be solved when employees will respect the information and actions of other employees. Therefore, ethical obligation plays an important role in any of the organization.
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