COIT20274 Information Systems For Business Professionals Assessment

COIT20274 Information Systems For Business Professionals Assessment

COIT20274 Information Systems For Business Professionals Assessment

Introduction

The information system is used by the business professional to support the automated activity in the business. The professionals used the information system in order to improve and expand business so that communication becomes easy. The information system is the assembly of hardware, software and the people who work together to gather the information, store data. The information system helps the business to grow and in achieving the activities. Through this business may gain the excellence of work, establish the relation with customers and suppliers, development of new products such as Nigel used to develop the business and start the training of pets when their owner has gone outside. The IS helps the SAH in developing the online feedback system (Nowduri, 2010).

COIT20274 Information Systems For Business Professionals Assessment

The report includes the use and importance of information system for the business professionals. It helps the business in growing, attracting customers and also helps in achieving excellence in the work. The information system in the business may work as the barrier as the development of new system may face the acceptance of employee and it is necessary to look after the updating in the system. The ignorance in updating may cause an error in the system which may affect the work (Nowduri, 2010).

According to Nowduri (2010), The Nigel Taylor bought the veterinary practice from its owner, who starts its work as a young graduate. Nigel wanted to improve its business and add new wings to the practice. In order to do practice more efficient Nigel has to construct more consultation rooms, grooming area for pets and training school for a young pet. The purpose of this report is to develop the understanding of information system for the business professional. In the case study, Nigel wanted to develop the automated system in its organisation such as recording the records related to pet, staffs, payroll, and about the meetings of staff. This report includes the importance of information system in the Springfield Animal Hospital. The SAH may face hurdle and barrier in order to implement the information system for the automation of the activity in the hospitals. The findings of the report are that the information system is very important for the business in order to expand the business and it is necessary to manage the interest of the stakeholders like customer’s employees. It is important to communicate and share information with all stakeholders and must fulfil their expectations. The following are the questions which describe the importance of information system for the business professionals (Shipsey, 2010).

There is a positive impact related to the information system which affects the business positively. It is necessary to develop the information system in the hospital as it helps in achieving excellence in the work and develop the relationship with customers and suppliers. It is important for the business as it helps in sustaining in the market and gain a competitive advantage against the customers. The SAH has to adopt the DBMS system in the hospital to resolve the issue of security and needs to provide training to the staff in order to increase productivity.

Question 1:

1.

Author

Nowduri (2010)

Citation

Nowduri, S., 2010, “Management Information Systems and Business Decision Making: Review, Analysis, And Recommendation”, Journal of Management and Marketing Research.

Ideas

Information system:It is used to support the business in order to achieve the excellence in the business and helps in establishing the relationship with the suppliers and customers. The information system grows the interdependence between the ability to use the system and ability to meet the objectives of the business. It changes the structure of the business and works as the important tool for the consultant to improve efficiency and levels of the productivity in the hospital. It helps the hospital to sustain and gain a competitive advantage against the competitors.

2.

Author

Babaei & Beikzad, 2013

Citation

Babaei, M. &Beikzad, J., 2013, “Management Information System, Challenges and Solutions”, European Online Journal of Natural and Social Sciences, Vol.2, No. 3(S), Pp. 374-381.

Ideas

Importance  

The information system is important for the future operation of the business which helps in the following manner:

  • It ensures the regulatory agreement and supports the business in better decision –making.
  • It manages the records of the hospital (such as records of pet, staff, and payroll) and reduces the risk of errors.
  • It helps in building a relationship with the customers and suppliers such as receiving feedback.

Question 2:

Author

Babaei & Beikzad, 2013

Citation

Babaei, M. &Beikzad, J., 2013, “Management Information System, Challenges and Solutions”, European Online Journal of Natural and Social Sciences, Vol.2, No. 3(S), Pp. 374-381.

Ideas

The SAH may face the problems and barrier of information system and they are divided into following factors:

Humanistic factor:It includes the lack of information and understanding about the system to the users. The user may face the difficulty in analysing and programming with the new system.The users are not ready to accept the changes in the environment.

Organisationalfactor:It includes the lack of participation of manager, employee in working collaboratively. Lack of training to the employees about the new system and inadequate education of the employee. SAH may face the barriers of lack of knowledge and skills of the employee about IS.

  • Environmental factor:It includes the inadequate environment of information system and the code of conduct regarding the use of the system and internet. The SAH may face the problem of security the adopted system.

Question 3:

1.

Author

Olamide, et. al. (2015)

Citation

Olamide, O., Adedayo, E. & Abiodun, O., 2015, “Design and Implementation of Hospital Management System Using Java”, Journal of Computing & Application (IOSR-JMCA), Volume 2, Issue 1, Pp. 32-36.

Ideas

  • The key requirements of SAH are to improve the practice in the hospital by adopting the automation in the business. Modification of the new system change the structure of the business and the Nigel wants to expand the practice with the concern of making the system shareable across the site. Through this, the customer can leave comments, feedback, the rating for the staffs in the hospital. He also decided about the additional animal practice in the near region or area.

2.

Author

Babaei & Beikzad, 2013

Citation

Babaei, M. &Beikzad, J., 2013, “Management Information System, Challenges and Solutions”, European Online Journal of Natural and Social Sciences, Vol.2, No. 3(S), Pp. 374-381.

Ideas

These requirements of SAH can be improved by the adoption of the information system in the hospital. It helps the accountant in the hospital to manage the payroll of staffs, records of pets and the personal information of the record. The problem of security is the issue for the Nigel so it is important to adopt the right information system like Database management system. There is need to appoint some nurses, accountant for the extended areas.

Question 4:

1.

Author

Khan & Saber (2010)

Citation

Khan, S R. & Saber, M., 2010, “Design of A Hospital-Base Database System”, International Journal on Computer Science and Engineering, Vol. 02, No. 08, Pp. 2616-2621.

Ideas

The database management system is used to help in the management of the SAH. DBMS is the software system that communicates with the users and other applicants, it captures the data analyse itself. DBMS must be adopted by the hospital as it maintains a high level of security about the data. It specifies the information to each user in the hospital. The system is designed that the practitioners can keep the medical record of the animals. The DBMS helps in creating the files and establish the relation between them.

2.

Author

Asabe, et. al., 2013

Citation

Asabe, S. A. Oye, N. D. & Goji, M., 2013, “Hospital Patient Database Management System”, An International Journal of Advanced Computer Technology, Vol. 2 (3), Volume-II, Issue-III.

Ideas

DBMS helps the SAH in managing the records, files, and all administrative information of the hospitals. It includes management system which stores the website and manages the collections of the web pages that are required by the SAH hospital in order to interact with the customers.

Question 5:

Author

Fredman, 2017

Citation

Fredman, J., 2017, “Business Uses of The Internet, Intranets & Extranets”, Smallbusiness.

Ideas

An intranetis a limited network which is controlled by the single business and connects with the more people. It is separate from the internet and restricts the use of internet because of the issue of security. But the extranet is the restricted networks that are associated with two or more intranets. The internet helps the business in creating a network, communication, marketing and sales. 

The SAH use these networks to communicate with the stakeholders and provide them expected information. With the use of the internet, SAH shares its required information with the stakeholders and aware them about the changes. The intranet helps the business in fulfilling the requirements of digitalization. It helps the employee and stakeholder in accessing the same file at the website. The extranet helps the business in developing a relationship with another business who working on same projects. Stakeholder through these entire networks gets the required information about the changes in the hospital.

Question 6:

1.

Author

Asabe, et. al. (2013)

Citation

Asabe, S. A. Oye, N. D. & Goji, M., 2013, “Hospital Patient Database Management System”, An International Journal of Advanced Computer Technology, Vol. 2 (3), Volume-II, Issue-III.

Ideas

The development of the new system in the SAH has changed the entire structure of SAH and as a result, the hospital may face some issues. The issues are that the staffs do not accept the changes; they have not required knowledge and skills. The hospital may face the inadequate coordination among the staffs. All the issues must be managed by the hospital consultant in order to adopt the changes.

2.

Author

Shipsey, 2010

Citation

Shipsey, R., 2010, “Information Systems: Foundations Of E-Business Volume 1”, University of London International Programmes.

Ideas

There is need to provide training to the staffs and help in the development of their skills and knowledge. The changes made the staff uncomfortable with the new system and environment. SAH has to develop the training program to educate the staffs that help in increasing their confidence and productivity in the hospital. SAH can manage the changes by providing awards and incentives to the staff in order to motivate them.

Question 7:

1.

Author

Asabe, et. al. (2013)

Citation

Asabe, S. A. Oye, N. D. & Goji, M., 2013, “Hospital Patient Database Management System”, An International Journal of Advanced Computer Technology, Vol. 2 (3), Volume-II, Issue-III.

Ideas

With the introduction of the information system in the hospital, the problem of security or ethical issues may arise. The hospital may face the data stolen issue with the information system with respect to the stakeholders. It is the responsibility of the management of the hospital to look after the security of information related to the payroll or personal data.

2.

Author

(Khan & Saber, 2010).

Citation

Khan, S R. & Saber, M., 2010, “Design of A Hospital-Base Database System”, International Journal on Computer Science and Engineering, Vol. 02, No. 08, Pp. 2616-2621.

Ideas

The issues are resolved by appointing an authority for the monitoring of securities. The data and personal information cannot be access by all the staffs except the authority. The SAH needs to develop the system of security by adopting the DBMS system.