BSBMGT608 Continuous Improvement and Manage Innovation Assignment Help

BSBMGT608 Continuous Improvement and Manage Innovation Assignment Help

BSBMGT608 Continuous Improvement and Manage Innovation Assignment Help

Introduction

The report which is prepared to provide the understanding of the continuous improvement and the management of the innovation. The report includes the case study of the famous and popular company which produces and manufactures the toys for kids and adults namely A.C. Gilbert. This report includes different theories and the management principles which are related to the innovation management and the continuous improvement. This report provides the information related to the company’s strategy. The performance and sustainability strategies of the company are understood in this. The strategies of company and performance and report trends has been determined in this report. The report has also been recommended technological solutions for the problems and errors assessed in the performance of the famous toy company. The report aims at providing the information related to the use of new strategy and the production of new innovation in the company. The innovation and the management and principles are used in this report. The risk analysis and the cost benefit analysis of the new strategy is the main motive of the report to understand. This also includes the implementation and the various strategies in the implementation of the strategy. A complete information related to the business and the new strategies of the company can be used for this report.

Task 1

Introduction

This report is based on the case study of A.C. Gilbert which deals in the toy industry. They produce the huge variety of toys for kids and are popular for the quality of toys they make. This report provides the information related to the company’s strategy. The performance and sustainability strategies of the company are understood in this. The strategies of company and performance and report trends has been determined in this report. The report has also been recommended technological solutions for the problems and errors assessed in the performance of the famous toy company. The aim of this report is to determine the performance of this company (Chen, et. al., 2010).

Key systems and Processes used by A.C. Gilbert

a. Supply chain
The supply chain management is the process of investigation of the products to different people associated with the production (Stadtler, 2015). The supply chain management is to move the products from supplier to manufacturer, from manufacturer to wholesaler, from wholesaler to retailer and from retailer to consumer. This supply chain is managed in every company to transfer the products to ultimate consumer. For this, a proper management is required (Stadtler, 2015). The supply chain which was used by management of A.C. Gilbert include the suppliers, manufacturers, and retailers through which they provide toys to the customers. 
BSBMGT608 continuous improvement and Manage innovation Assignment

b. Operational systems

The operational systems which is used by A.C. Gilbert includes the various steps. The operational systems are those which provides the information of the working in an organization. The business and its operational systems are very effective and efficient in an organization and helps in achieving the targets of the company (Brinkmann, 2011). The certain activities in which the organization can provide the operational systems consists-

Designs- To design the toys and other products related to the product which are designed by the designers of the company. The designs are according to the different customer’s kids or adults. The boys and girls are also considered for designing the products.

Planning- planning is done for the developing the products or toys and planning the sales and targets and the manner to achieve them.

Purchasing- The purchasing step is included in the operational system for providing the planning in the purchasing of raw materials and packaging from suppliers.

Manufacturing-The manufacturing includes production and packages toys and distribution. The manufacturing is included in the production of toys (Brinkmann, 2011).

Distribution- The distribution involves the storage and warehouse productions.

c. Product and service delivery

Theproduct and service delivery are those in which the management of the product and the services are done. For A.C. Gilbert the production and the service deliver is effective and efficient as it provides the various factors of completing the delivery on time (Brinkmann, 2011). The management includes the planning of the distribution of products and deliver the products to the retailers on time to make the product available on time.

Analysis of the key systems and processes and sustainability measures and assessment tools and techniques-

The analysis of the key systems which are used by the company A.C. Gilbert is that the performance of the company can be increased with the use of such systems and process. As the systems and process provided the company has managed the resources as well as functions properly to gain the maximum achievement (Parmenter, 2015).

There are various sustainability measures and assessment tools which can be used to assess the systems and processes of the organization are-

Key Result Areas- The key result areas refers to the general areas of the different roles and the responsibilities. The outcomes and the results for key performance of the departments are important to understand (Parmenter, 2015). The key result areas includes the result which are outcome of the roles and responsibilities of the different departments. This includes the profits attained in A.C. Gilbert.

Key Performance Indicators- The key performance indicators are those which provide the information of the major performance of different departments. The different performance indicators in the A.C. Gilbert Company includes the quality of the toys and the customer satisfaction (Parmenter, 2015).

Performance Review Processes- the performance review processes includes the review and measuring the performance of an organization. The process of the performance review further provides the performance appraisals. This performance appraisals provides the boosting up of the confidence (Parmenter, 2015).

Evaluation of the effectiveness of the review strategy and the improvements required.

The performance of the company A.C. Gilbert can be measured with the use of the three performance tools and techniques which are described above. The quality management and continuous improvement theory (Woo, et. al., 2011). There are certain techniques which has been used by the company A.C. Gilbert includes the management techniques improving quality and the continuous improvement.

The continuous improvement refers to the ongoing efforts of the company to improve the business operations and the working (Zhao, et. al., 2010). This improve the management, products, services and process in the company. The supply chain system in A.C. Gilbert was effective and useful for the company’s operations. With these systems used and the tools work for the company performance the A.C. Gilbert faced a loss of 1.1 million dollar in 1961 which led the company to sell the business to the popular businessman Jack Wrather.

The performance of the company was not increased and the company buried a loss continuously for the 6 years. These loss has the low value than the previous loss which was showing the continuous improvement in the company (Zhao, et. al., 2010). There are certain of activities which Jack Wrather did in the company.

For the continuous improvement, it is required by the company to get the PDCA cycle. The PDCA improves the performance of the company as they provide various steps to complete the action related to the company’s improvement.  This is also known as Deming cycle. The steps for the quality model includes plan, do, check, act. There are other tools and techniques for the continuous improvement which are six-sigma, total quality management (Goetsch and Davis, 2014). The continuous improvement can be effectively achieved in an organization by the use of Total Quality Management. The theory of managing the total quality provides the management of the quality and the people of an organization. Proper management of the quality can be achieve by the TQM which enhances the quality and the efficiency of the products and the services (Goetsch and Davis, 2014).

The recommendation for the improvement of quality and maintaining the continuous improvement in an organization it is required that the company follow the total quality management process (Schweitzer and Aurich, 2010). A.C. Gilbert provides the improvement in an organization continuously with the help of TQM. The quality management in an organization in relation with the quality of products. To enhance the quality of the toys and get the maximum benefit of the customer satisfaction this strategy of the company are very useful.

Analysis of the variances and the result areas of performance up to 1966

The quality of the products in an organization includes the designing and the manufacturing of products. In the year the company enhanced the manufacturing of 50 new toy lines which reached to 307 lines of toy manufacturing. The manufacturing and designing of the company in 1961 changed from the traditional boy’s to ranges from pre-school children and dolls are for the age of 6-14. In 1962 the manufacturing units of the company has also increased with 50 new lines. The 1963 year was poor in designing as there was no innovation in the toys (Arzu Akyuz and Erman Erkan, 2010). In the year 1964, the quality in the manufacturing toys were reduced and the designing was changed from the metal boxes the card boxes are used and instead of long lasting parts, the brittle and weak parts are used by the company. The 1965 year passed without changes and innovation in the products and in 1966 the company faced the loss (Arzu Akyuz and Erman Erkan, 2010).

In 1961, the sales of the company fall from the $1.1 million showing up of $11.5 million. In the year 1962, the sales of the company were $10.9 million. This has increases the loss with $600,000. The next year which is 1963, the sales of the company drag down to the $10.7 million with and increases in the loss $200,000. This shows the continuous decrease in the sales of the company. In 1964, the sales of the company showed up $11.4 million and in the year 1965, the sales of the company was $14.9 million and in 1966 the sales of the company was $12.9 million. These provided the company with profits and loss to the company (Arzu Akyuz and Erman Erkan, 2010).

The profits whereas of the company has not showed up much. There were more loss than the profits since the year 1961. The company in the year 1961 summed up with the profit of $20,011 which was the level performance of the company. With this, the company stepped into the year 1962, with the loss recorded of $281,000. Further, in the year, 1963 profits were decreasing and same went till 1966. This made the company in huge trouble.

In all the above years of the company from 1961 to 1966, the company has lost the delivery and the supply chain performance. The company was performing well in the supply chain till the 1962 but with the losses of the company and less innovation management the company lost supply of the products in the different retailers as the demand of the company also get affected (Arzu Akyuz and Erman Erkan, 2010). The demand of the company is also impacted and the performance of the different system is A.C. Gilbert is affected due to the decrease in the profits of the company.

 Overall staff turnover of the company has increased since 1961. The company worked in the major areas of providing quality toys. With this, the new business person who has purchased a business has changed a lot of staff in every year. In the year 1962 the changes in the organization in relation with the staff are provided (Arzu Akyuz and Erman Erkan, 2010). The top management employees of an organization were also changed by Jack Warther in A.C. Gilbert.  This has overall decreased the performance and increased staff turnover.

Trends of an organization

The trends of an organization refers to the continuous performance of an organization which is ongoing from the past years. These years of an organization requires changes which provides the innovation in the working styles as well as in the outcomes. In 1950’s A.C. Gilbert did not identified the trends of the organization which were the innovation in the toys produced. To be in the race of competition the trends of an organization must be paced with the new market strategies and competencies (Anantwar and Shelke, 2012).

Prior to 1960 the company A.C. Gilbert followed some Strengths and Weaknesses which are-

Strengths

Weakness

The company was followed with the excellent market share before 1960, which was the strengths for the company.

The company has no stability in the trends of an organization. The weakness of the company includes stability. As the company were not showing the stability in the performance of the company.  

The quality of the product was the strengths of the company and this is why the reputation of the organization becomes it strength.

The company does not have the pervasive nature and for this, the company is not good at adapting the changes quickly (Anantwar and Shelke, 2012).   

The profits of the company were showing the continuous increase in the organization as it has a good reputation and market share. The customers are satisfied (Anantwar and Shelke, 2012).

Customer service standards are the weakness of the company as A.C. Gilbert is not meeting the expectations of the customers in delivering the products.

The company also provides the increment in the sales continuously. This becomes the strength of the company.

Innovation is the lowest rated point which is considered by the company as the company has no innovation strategy from the last few years.

Manufacturing and the production is also the strength for the company as they get the systems which the company uses for the operations and supply chain management were efficient (Anantwar and Shelke, 2012).

Employee performance of the company was decreasing with the changes in the company financial position (Anantwar and Shelke, 2012).

Missed opportunities

There are certain missed opportunities in the company which could have been an opportunity for the company. These are innovation, adaptive nature to accept change, competition.

The innovation is the major factor which could be used as the tool to beat the competition and the new upcoming trends in the toys. The company worked on the same designs and pattern for the girls and the boys. The dolls and the traditional boys were the major selling items of the company in the toys. In the new era and due to increasing competition various new toys in the industry for kids have been launched which pull back the strategy of the A.C. Gilbert Company to sell the toys. The new race cars and the Barbie dolls have become the aspirations for kids (Anantwar and Shelke, 2012). The designs and colour themes could be more attractive and the other varieties could be an opportunity for an organization.

Action plan

Activities

What to achieve

Days required

Analysing the change or innovation.

Innovative techniques

15 days

Analysing the competitor’s innovation.

To provide more improved quality and designs

7 days

Calculating the budget required for the innovation.

Profit margin

20 days

Estimating the raw materials required.

Raw materials

15 days

Communicating the innovation and techniques

New technologies and designs

10 days

Implementing the change

Properly execution and implementation of innovation

25 days

(Anantwar and Shelke, 2012)

Recommendations if the company is running

There are various advice which the specialists must communicate with the company. These advices are the recommendations that the company must focus and consider important. To improve the business and increase the profitability the company must ensure some new technologies and various opportunities to grab the competition. The required considerations on the opportunities includes-

Internal-

Engineers of the company must provide the company with the new and latest technologies to produce the toys in the maximum effective and efficient time. The engineers must provide the various techniques of quality management such as TQM and other supply chain activities. The production and manufacturing staff must consider the various techniques of improving the quality such as quality management process and the sales personnel of the company must provide the customer satisfaction by delivering the products on time and planning the marketing team accordingly (Oliveira and Martins, 2011). The human resource management has the major role in providing the management of the roles and responsibilities of the different departments and to provide them the managed resources to gain the efficiency and effectiveness in the organization. For the same, the human resource management team must provide team building and management of resources.

External-

A.C. Gilbert must consider the marketing and marketing consultants as the most important part of an organization. The company may consider the different marketing activities which can improve the sales of the company and promote the products and the services of company. The marketing campaigns and proper selection of the medium to be chosen for the company’s market position (Oliveira and Martins, 2011). Some of the advertising experts must also basked about the activities which can improve the sales of A.C. Gilbert. Designers of the company and IT consultants must provide the proper information about the company requirements in the innovation.

Conclusion

From the above report, the conclusion can be made that A.C. Gilbert is the very famous and branded company in the field of toys for kids. The company has faced the harsh situations and financial conditions from the year 1961 to 1966. In the year 1967 company has been closed due to continuous loss. The report proposed the different factors which must have been considered by the company for its promotion. The company must focus on various skills and opportunities which can help it to get the success in the tough competition.

Task 2

Performance improvement strategy

Performance improvement strategy is the planning to improve the strategy of the company. The strategy which can improve the performance of the company includes the major requirement which is diagnosing the opportunities and problems of improving performance (Phillips, 2012).

a. Strategic goals

For attaining the improvement in the performance the priority which company must consider is to identify the opportunities and the threats or problems of company. For the company A.C. Gilbert, the analysis of the strategic goals must be considered and the strategic goals of the company must be understood (Hitt, et. al., 2012). The strategic goals of the company refers to the targeted objectives which the company desires to achieve in the next financial year. The strategic goals of A.C. Gilbert in the year were-

1.To achieve the sale of $20 million in 1963.

2.To provide the company with huge sales and maximum profit.

3.Replace the existing employees with the new ones.

4.To introduce more lines of products.

5.To improve promotions (Hitt, et. al., 2012).

b. Proposed process and amendment in process.

The proposed process of A.C. Gilbert is the steps including design, planning, purchasing, manufacturing, and distribution. The process includes the steps for which the company gets the process of completing the product and sell it to the market. The amendment or the changes in the process may include addition in the process such as the process may include the marketing and advertising team (Hitt, et. al., 2012).

The changes in the proposed process may involve the additional department of the marketing and advertisement which is essential for the company. The process may include design, planning, purchasing, manufacturing, marketing and advertising and distribution (Hitt, et. al., 2012). These provide the complete process which can work effectively and efficiently.

c. Brief explanations of improving performance by proposal

The new proposal to an organization will improve the performance and the competitiveness in the effective manner as the performance of the company can be enhanced with the marketing and the advertising team to get the new ideas and strategies to promote the products and increase demand. The competitiveness of the product will increase in the market due to excessive promotions the different varieties of the products could be communicated to the customers and their ability to work on the same (Tricco, et. al., 2012).  

The performance in A.C. Gilbert can be increased with the use of new proposal. The marketing and advertisement department can provide the company with more sales and customer’s which will directly affect the profits and performance of the company (Tricco, et. al., 2012). The competition of the company will increase as the new method of selling the products attracts the customers and provide them with the options of purchasing the products.

d. KRAs, KPIs, targets

The key result areas are the different outcomes which are expected to be delivered by the key performance indicators. The key result areas are the important result space from which the result can be provided.

The key Performance indicators are the major achievement space from which the performance achievement can be delivered. These are various factors of the company which provide Key performance indicators (Cheng, et. al., 2012). For example-

The key result areas in the company A.C. Gilbert for product manager who ensures the quality of the products are customer satisfaction, management of product, control on operational cost, quality checking. To the same person in the A.C. Gilbert company has the main key performance indictors which are providing the good working condition, optimisation of resources, improvement in the performance and planning and control.

BSBMGT608 continuous improvement and Manage innovation Assignment

Figure: 2 (Utilities Leverage Key Performance Indicators to Evolve)

Source: (Insights, 2016)

Management brief and Consultation

The consultation session may include the briefing the management and the strategies to the team members. This includes the process of providing the information which are prepared by the manager for improving performance of the company. The proposed strategies includes the addition of the marketing and advertisement department in the product development process.

This process of the company includes the company is changed with the addition of the marketing and advertisement department. This step will provide the promotional strategy for a product to enhance the demand of the products (Cheng, et. al., 2012). This will increase the performance of the company by increasing the sales of the company. This is the new strategy of the company to involve new departmental exercise and provide them with enhanced performance. The increment in sale will increase the profitability and performance of the company (Cheng, et. al., 2012). This new strategy is to be considered by the company for operating. There are certain pros and cons to the new strategy-

Pros

Cons

It will enhance the performance of the company.

This will make the complex process for the company.

This will increase the profitability of A.C. Gilbert.

By this, the cost of the company will also increase.

This improves brand image of A.C. Gilbert.

This will cause long process and increases the competition of the company.

The changes and improvement in the strategy includes the addition in the process which is the marketing and the advertisement department which will ensures the promotions of the new toys and enhance the demand for the same (Cheng, et. al., 2012).

Lead sessions

a. Group suggestions

The group suggestions are required for options and work. The work must be allocated to the different departments of the company. Sales teams will ensure the sales of the company, production and manufacturing team will ensure the quality of the product (Dwyer, 2012). The marketing and advertisement team will ensure the enhancement of the demand and promotional strategies. The distribution team will ensure the storage of the company.

b. Creative techniques

The creative techniques to develop the ideas are-

Relationship marketing- this must be considered by A.C. Gilbert Company to provide the satisfactory customers relationship. The customer’s relationship must be considered in an organization. The relationship with the customers are important to maintain to provide them better services.

Online marketing- online marketing includes the medium of internet with the help of which the marketing and promotion of the product can be widely promoted within different parts of the world (Dwyer, 2012).

Event marketing- it is to sponsor the event with the name of the company’s products. Event marketing includes banners and the posters in certain event to promote the company and its products (Dwyer, 2012).

These are some technique’s which can be used by A.C. Gilbert for promoting and marketing its products and enhance the demand and sales of the product.

c. Issues and problems in implying the new strategy

The new strategy in the company also provides some challenges or issues to the company. The marketing and advertisement techniques of the project may cause some challenges such as-

1.Increased competition

2.Excessive cost

3.Reduction in profits

4.Complexity of the process

d. Accepting failure and successful ideas

In the case of successful idea and the success of the strategy, the company gets the profits and improved performance and in the case of failure of strategy the company must consider the contingency plans (Dwyer, 2012). These plans include the backup for the company if it fails in providing success.

Risk analysis for strategy

The risk analysis is the process to identify and determine the risk analysis strategy. The risk analysis is the assessment of the risks for the execution of the new strategy in a company (Price, et. al., 2013). A.C. Gilbert must consider the risk analysis strategy which includes the four steps such as-

BSBMGT608 continuous improvement and Manage innovation Assignment

The four steps in the risk analysis strategy includes-

Map the strategy- In this the Company A.C. Gilbert must map or define the goals and mission, vision of the company to provide the achievement required by the company. The financial perspective of the company must be considered. The customers, process, and growth of the company must be focused while defining the goals and mapping the strategy (Price, et. al., 2013).

Identification of risks- The next step is to identify the risk associated with the new strategy. The identification of risk must consider the customer perspective, process perspectives and growth perspectives to identify the risks.

Assessing risks- After the identification, the risk assessment is required by the A.C. Gilbert. In this, the company must assess the risk and analyse the impact of the risk on the company (Price, et. al., 2013). The assessment leads to the following steps such as mitigate risks, avoid risk, transferring risks and accepting risk.

Design risk control system- To control the risk a proper designing of the risk is required. The risk control system includes the diagnostic controls, boundary controls, and internal control (Price, et. al., 2013).

Cost benefit analysis for strategy

The cost benefit analysis are the methods which the business decisions are analysed. The cost benefit analysis is used to estimate the strengths and weakness of the alternatives (de Assunção, et. al., 2010). The cost benefit analysis are those which provides the company with the use of cost and benefit. The cost benefit analysis offers the same money value for the cost and benefit of the product (Nottrott, et. al., 2013). The costs and benefits of the new strategy are the improvement performance and the increased risks.

The cost and benefit of the new strategy are that the strategy to provide marketing and advertisement department can improve the business performance and increases the profitability but on the other hand this will increase the cost and provide the complexity of the structure or the process of the company (Nottrott, et. al., 2013). This will also increases the competition in the company and enhance new customers to the company.

Task 3

Part 1-Implementation

Examining all aspects of the new process

The production manager at A.C. Gilbert is planning the new process to implement it on the organization to increase the productivity, reducing wastage and to improve the sustainability. This will also provide the reduction in errors. The plan of the production manager is to allocate the specialist on the individual lines (Merriam and Tisdell, 2015). The specialisation must be increased in an organization. The other goal of the production manager is to reduce the staff turnover for which the skill levels of the employees are to be improved and to reduce the costs in the recruiting and training of employees.

The plan of the production manager may improve the productivity and reduce the errors which will directly affect the performance and increases the same (Merriam and Tisdell, 2015). The plan is to divide the workers in five different teams. The speciality teams will be under the specialist in that work. The plan is also to provide the targets for each team to achieve the same. This will increase in the quality and increases the productivity. The errors will be reduced such as from 22% to 4% and productivity to be increased till 40%. To completely improve the process and implement this plan the production lines are closed for 48 hours during which the staff workers are trained.

This whole plan is costing much as the developmental projected cost is up to $150,000. The implementation cost $70, 000 and retooling or re-machining the production line cost $1.2 million. With this ongoing costs of the company will be $150,000. This plan is effective and efficient as the company gains the savings from the plan (Merriam and Tisdell, 2015). The anticipation of the savings include $300,000 every year from the staff turnover cost, $1 million from errors and less productivity and $ 200,000 per year from servicing and repair cost to equipment.

The new process provides some benefits and fears to the company-

Benefits-

1.Improvement in morale

2.Increase participation in the company’s decision making.

Fears-

1.The employees will get bore on working on the same lines.

2.Lack of education of specialised knowledge

3.Reduction in productivity because of transitions.

Action plan for Transition

Activities

Objectives

Measures

Timeframe

Implement the process

Implementation of new process

Maintaining good working conditions

30 days

Increase sustainability

To Allocate new specialist on duties

Optimum resource utilization

10 days

Reduce negative impact on people

To Reduce errors

Process Improvement

30 days

Action plan for communication

Activities

Objectives

Measures

Timeframe

Implement the process

To provide the implementation of communication systems

Process Improvement

20 days

Increase sustainability

Enhance communication

Process Improvement

10 days

Reduce negative impact on people

To enhance activities of communication

Process Improvement

20 days

(Merriam and Tisdell, 2015)

Contingency plans

The possible issues which can occur while implementation are to reduce errors and to provide the communication systems set up. The implementation of the plans can provide the reduction of errors and enhancement in the communication plans.

For the contingency plans, the company must consider these two activities which bears the risk. The reduction of errors must be coped up with the proper and continuous training of the workers and staff (Sittig, et. al., 2014). The employees must be properly trained for the new process application to reduce the errors. The specialist may improve the errors but will not eliminate this can only be one with the help of training needs of the employees or workers.

The other contingency plans which can be used is for the implementation of the different communication systems to provide the proper enhancement in the communication in an organization. For this the company has to pay much cost as the different communication systems installation will cost high to the company (Sittig, et. al., 2014). To minimise the cost and provide better communication in an organization the contingency plan is required.

 

How long can you do without?

Impact of doing without.

Contingency in case of disaster?

Reducing errors

1 month

The efficiency will be affected and results will be poor.

Take much time from the client to complete the project after correcting them.

Communication systems set up

1 month

The confusion and repetition may occur and can create a huge disaster in the process

The improper work and the product/services can be taken risk for maximum 1 month after that there are no contingencies.

(Ruiz-Torres, et. al., 2013)

Part 2- Follow up

Examining Implementation Issues and Failures

The following failures and the issues with the implementation of the new process includes the following assumptions. The issues which can occur in the eight weeks of implementation are-

1.Reduction in productivity by 8%

2.Increment in wastage by 10%

3.Delays has increased by 10%

4.15 Employee’s resignation

5.Complaints of staff related to difficulty in handling the machines

6.Less training provides unprofessionalism.

7.Tired employees because of long working shifts.

8.Increment in injuries (Ruiz-Torres, et. al., 2013).

These are some of the major concerns which can affect the people in destroying the new process implementation. The extra shifts of work can endanger the life of employees as due to tiredness they may get affect their health. The increased waste and reduction in productivity may increase the cost to company (Ruiz-Torres, et. al., 2013). The training may not sufficient which leads to unprofessionalism to the employees. The injuries can also increase because of untrained staff using machines. Complaints may arise which can increase the turnover of employees. These issues affect the company to set up the new implementation process.

Amendment in action plans

Action plan for Transition

Activities

Objectives

Measures

Timeframe

In case of failures

Implement the process

Implementation of new process

Maintaining good working conditions

30 days

60 days

Increase sustainability

To Allocate new specialist on duties

Optimum resource utilization

10 days

20 days

Reduce negative impact on people

To Reduce errors

Process Improvement

30 days

60 days

(Walters, et. al., 2010)

Action plan for communication

Activities

Objectives

Measures

Timeframe

In case of failure

Implement the process

To provide the implementation of communication systems

Process Improvement

20 days

40 days

Increase sustainability

Enhance communication

Process Improvement

10 days

20 days

Reduce negative impact on people

To enhance activities of communication

Process Improvement

20 days

40 days

(Walters, et. al., 2010)

Contingency plan

 

How long can you do without?

Impact of doing without.

Contingency in case of disaster?

In case of failure

Reducing errors

1 month

The efficiency will be affected and results will be poor.

Take much time from the client to complete the project after correcting them.

The plan will be failed.

Communication systems set up

1 month

The confusion and repetition may occur and can create a huge disaster in the process

The improper work and the product/services can be taken risk for maximum 1 month after that there are no contingencies.

The plan will be failed.

(Ruiz-Torres, et. al., 2013)

After the contingency plan fails there will be no more contingency left for a company to achieve the results except doing it again from the first step (Ruiz-Torres, et. al., 2013). This will provide the company with an option of implementing the work again.

Schedule for Evaluation and Continuous Improvement

Evaluation and the continuous improvement refers to the analysing of the work. The competition of the work provides the evaluation as this provides the company with the evaluation (Meiling, et. al., 2012). The evaluation and improvement can provide the company with the correct and complete future of the company.

Schedule

Evaluation activities

Regularly repeated over suitable time

To capture learning from all work activities

Over a month

To apply learning into work processes

Every day if possible

Conclusion

From this report, the conclusion can be made that an organization requires proper management of the resources as well as other aspects of an organization. Conclusion from the above report is that an organization namely A.C. Gilbert must have considered the different points to provide the correct management of the branded company. The proper allocation of resources and improper management of organization and staff reduced the productivity and sales of an organization. The continuous improvement and innovations were ignored by the company which resulted them into the tough situations. The company has faced the harsh situations and financial conditions from the year 1961 to 1966. In the year 1967 company has been closed due to continuous loss. The report proposed the different factors which must have been considered by the company for its promotion. The company must focus on various skills and opportunities which can help it to get the success in the tough competition. For the improvement in the company, it must consider the action plans and the contingency plans provided for the new strategy and process of company. This will improve the working of an organization.

References

1.Anantwar, S.G. and Shelke, R.R., 2012, “Simplified approach of ANN: strengths and weakness”, Int. J. Eng. Innov. Technol, 1, pp.73-77.

2.Arzu Akyuz, G. and Erman Erkan, T., 2010, “Supply chain performance measurement: a literature review”, International Journal of Production Research, 48(17), pp.5137-5155.

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